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Talent Management Excellence Essentials January 2015

Knowledge Sharing When knowledge sharing turns to knowledge hiding By  Aakash Thakur Knowledge sharing is one of the best phenomena to transfer and acquire information, skills, or expertise from various groups around us e.g. friends, families, communities, or organizations. The emphasis of the article here is much on organizational behavior, knowledge sharing, conceptual metaphor, individual experiences, and cognitive sciences. Why people in organizations hide knowledge? Two big predictors are basic distrust and a poor knowledge-sharing culture within the company. I’ve experienced that information sharing and hiding has got a lot to do with the organizational culture, competence of staff and incentives for stewardship. If the culture at the top manage-ment follows art of secrecy to save jobs and retain the value in the company, then hiding practice follows down to the roots. Companies often turn to technology, encouraging employees to build databases/ e-libraries of knowledge, but if workers are not willing to cooperate, these efforts are not very productive. Knowledge sharing requires more personal interaction than person-to-computer links. To create the environment of sharing knowledge and estab-lishing trust, companies have to put strategies such as direct contact and less e-mail communication, employee engagement, highlighting examples of trustworthiness, and avoiding “betrayal” incentives. If organizations want to promote knowledge sharing, and it is in their best interests to do so, they need to enhance the work-place climate and make knowledge sharing and collaboration a norm in the workplace. They have to remove the communica-tion gap/ barriers, and have to work more on the mutual trust, team building, open communication culture, and interpersonal relationships. It could be part of their performance appraisals. If employees know they will be rewarded for sharing their expertise, they will be more open to doing so. If organizations emphasize positive relationships and trust among employees, then knowledge sharing will become part of the culture, and that makes everyone better. ITM Reference: http://iimts.edu.in/knowledge/when-knowledge-sharing-turns-to-knowledge-hiding/ Aakash Thakur is the Head of Corporate Learning & Development, Aarti Industries Limited. Email aakash.thakur@aartigroup.com Blog IIMT Studies Call 919537223232 20 Submit your Articles Talent Management excellence essentials presented by HR.com | 01.2015


Talent Management Excellence Essentials January 2015
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