Page 24

Technology Enabled Learning Excellence Essentials January 2015

Mobile Learning: Part 2 Can your organization benefit from it? By Heera Edwin In this article we revisit the five instances we discussed in the first part of this series – when traditional and online learning fail to provide fruitful results. Here, we see how mobile learning can come to the rescue and aid of both organizations and employees. A Mobile Workforce: As ‘mobile workforce’ becomes the norm rather than the exception, organizations find it hard to provide their employees with successful training. Employees often miss out on classroom training sessions or online training because they are not present at the training location or because they have no internet access. Enter mobile learning. Mobile learning is all about being able to access learning on any mobile device – be it a smartphone, netbook, tablet – and in some cases even on a very basic cellphone. The problem of low bandwidth and/or no internet connectivity is negated because it is possible to download training in the online mode, and then view it at a later time in the offline mode. Tests and assignments can be completed offline and uploaded when the employee has access to the internet. A Mobile-savvy Workforce: Majority of today’s workforce belongs to Gen Y. Accessing information on mobile devices is not rocket science to this generation. The Gen Y employee is adept at using the mobile phone, and has a history of gleaning information through his personal device. In short, mobile learning makes use of technology that s/he is familiar with. It also provides him/her with instant gratification (another important factor for this generation) by providing him/her with instant access to answers that s/he seeks outs. Instant and up-to-date knowledge is always available at his/her fingertips. A Shortened Attention Span: Apart from being a mobile-savvy workforce, today’s workforce suffers from a shortened attention span. This could be attributed to a variety of reasons. While the reasons are not important, it is important that training reaches out to these employees in a way that maximizes retention and keeps their attention alive. Unlike classroom training and online learning, the courses that are provided via mLearning are short, crisp and concise. Short bits of information are provided to learners at regular intervals. Because these are smalls snippets of information, learners are able to absorb this matter and retain the information, thus overcoming the problem of a short attention span that is a universal problem among the Gen Y employees. Mobile learning provides just-in-time learning. This allows employees to access information when they need it – instantly, so they don’t have to worry about retaining loads of information all the time. Low Shelf-life of Information: In the first part of this series, we talked about how information changes at the speed of light. By the time a course is designed, created, approved and rolled out, chances are that it is outdated. In this second part of the series, we look at how mobile learning can make sure learners get up-to-date knowledge all the time, every time. As mentioned above, the information provided via online learning is short, crisp and concise. Matter can be easily fed in, edited or com-pletely replaced in a short span of time. As a result, keeping courses up to date is quick and easy. “Mobile learning is all about being able to ac-cess learning on any mobile device – be it a smartphone, netbook, tablet – and in some cases even on a very basic cellphone. Inconsistency in Training: With organizations going global, employees are dispersed across various locations around the world. Customers too are present globally. How does an organization succeed in successfully providing uniform training to all its employees and customers? Mobile learning. Mobile learning can take care of all the problems that organizations face with a globally dispersed classroom, inconsistencies caused by different trainers, lack of trainers, etc. While consistent training is necessary, it is also necessary to keep in mind that content has to be localized, to some extent, to meet the needs of various regions. Localization and translation of courses that are provided via mobile learning is easier to do using this method of training than with online courses. Only a few organizations recognize and address these training chal-lenges that organizations and employees face. TEL This article originally appeared here. Published with author’s permission. Heera Edwin looks at the Content Marketing initiatives at 24x7 Learning. 24x7 Learning is one of the foremost pioneers in the eLearning field. Visit www.24x7learning.com Connect Heera Edwin 24 Submit your Articles Excellence Essentials presented by HR.com | 01.2015


Technology Enabled Learning Excellence Essentials January 2015
To see the actual publication please follow the link above