Page 3

SSE_Oct_2014

10.2014 Vol.13 No. 10 Essentials of team leadership PRESENTED BY Features This generation trusts peers over institutions/vendors 5 Millennials: My Way or the Highway This generation trusts peers over institutions/vendors G erri Knilans 7 Account Management Bridging the gap Jeremy Francis 10 A Lost Sale Does Not Equal Death Risk of missing something important versus being able to do best Jeff Davidson 12 Inbound Leads: Part 2 To pre-qualify, or not to pre-qualify Dan McDade 14 Customer Loyalty Test Will your customers evangelize your business? Shep Hyken 15 Decision Makers vs. Influencers How to recognize S haron Drew Morgen 16 Marketing and Sales A practical guide to align them Sabrina Balmick 17 Communicate with Prospects Language is critical Michael Nick 18 Live Chat Helps win customer loyalty Joanna Jones 19 Communication Isn’t Always Enough Switch to behavioral approach Jerry Jellison 22 Incentive for Sales Teams Why money isn’t necessarily the best Ken Thoreson Marketing and Sales A practical guide to align them 1925 23 Service… it Consistently Pays Quality of service is more important than price John Tschohl 24 Yin and Yang of Marketing/Sales Fundamentals of the Revenue Tango N ancy Nardin 25 Help Clients Think ‘Different’ Data and reason are no longer enough Linda Richardson 26 Win Clients: Part 2 How clients make decisions Jan Hills 28 Clear Communication Mission impossible L iisi Toom 29 Visit from the World’s Worst Salesmen What not to do on a sales call John Towler Millennials: My Way or the Highway Marketers salivate at the mere mention of the Millennials generation. With 77 million consumers in the group, they are the second largest generation in the United States today. PG.05 1216 Inbound Leads: Part 2 To pre-qualify, or not to pre-qualify Communication Isn’t Always Enough Switch to behavioral approach Help Clients Think ‘Different’ Data and reason are no longer enough


SSE_Oct_2014
To see the actual publication please follow the link above