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2016 Emily Young Company Name: Sikich LLP Program Name: Sikich University Program Lead: Emily Young Contact Information: 1415 W. Diehl Road, Suite 400, Naperville, IL 60563 Visit: www.sikich.com Leadership Excellence Rank Best Use of a Learning Management System 2 Promoting a Learning Culture Our editorial team interviewed Emily Young from Sikich LLP at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. What is the overall objective of your program? The Sikich University Learning & Development program creates innovative learning opportunities, provides a platform for knowledge creation and sharing, promotes professional authenticity, and, in the end, nurtures a learning culture within the firm. We provide a blended learning approach through a combination of asynchronous and synchronous virtual learning, instructor-led training, mentoring, and self-study opportunities. A broad range of flexible offerings, whether role specific, compliance based, or interest centric, are fundamental to realizing firm-wide objectives and soft skill development. We strive to focus on a learner’s personal and professional growth in order to boost organizational effectiveness, a continuation of Jim Sikich’s initial vision. Who do you impact with your program? Sikich University impacts learners at all stages of their career within the firm. An onboarding series designed specifically for the new-hire eases transition into their new role and provides a high-level overview of the firm, its service offerings, and an opportunity to meet others who are starting the same journey in an interactive format. Industry-specific training opportunities are presented for more seasoned learners who need to stay informed on respective developments within their areas of expertise. Individuals in need of continuing education opportunity as part of licensure requirements are also impacted by Sikich University. Sikich University has simplified employee development at Sikich through accessibility, flexibility, and innovation to reach a continually-expanding pool of professionals nationwide. What are the lessons you’ve learned this year from facilitating your program? With utilizing a limited functioning LMS and transitioning to a self-service learning portal, we regularly troubleshoot and provide workaround scenarios to maintain flawless interactions with our internal clients. Many of those troubleshooting scenarios, we provide to our vendor, to allow them to better serve other clients using the tool. Outside of lessons regarding functionality, the most important lesson we learned this past year, has been the need to consistently stay current with content posted on the portal. Content relevant a short 12 months ago, may have an expired shelf life based on trends and developments in the industry. We have since started a campaign to revisit recorded webinars within our Knowledge Repository to address this item. How do you measure the return on investment and success of the program? When discussing best use of a learning management system, a common term thrown Video #AWorldInspired LEAD2016 39


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