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Leadership Excellence Rank Best Train the Trainer Program 1 Engaging Your Employees Our editorial team interviewed Sarah Matney and Renee DeKemper from Ingersoll Rand at the Leadership Excellence Awards this past February. Here are some excerpts from the exclusive interview. What is the overall objective of your program? The Ingersoll Rand Leader: Engaging Your Employees program was developed and launched in early 2013. It is a one-day classroom program that encompasses a half day of Career Systems International’s Love ‘Em or Lose ‘Em program and a half day of content that is specific to Ingersoll Rand that focuses on the leadership and manager behaviors that have the greatest impact on engagement at Ingersoll Rand. Leaders practice their skills in Coaching, Communications and Career Development during the second half of the day. This program helps the manager to focus on the relationship with each of their direct reports and how to engage them individually. This program helps managers to assess and understand the different motivators and engagement drivers for each of their team members. Who do you impact with your program? All salaried people leaders at Ingersoll Rand. What are the lessons you’ve learned this year from facilitating your program? We have internal facilitators who are successful in deploying this program enterprisewide and across the globe in multiple languages. Skilling these facilitators up through a rigorous standard and scalable train-the-trainer process helps to ensure success. • Leveraging the external best-in-class program Love ‘Em or Lose ‘Em was critical to our success. This program uses practical tools and language that resonates with our business leaders. • Showing the return on investment of this program to the organization has created a great pull for the program. Managers show up to the program already bought-in and ready to learn. How do you measure the return on investment and success of the program? We measure the return on investment for the Engaging Your Employees program through annual employee engagement results. The results of a 3-year study on the impact of the Engaging Your Employees program shows that the year-over-year direct report Employee Engagement Index score improvement for managers who participated in the program significantly outperformed their peers who did not complete the course. • Managers who completed Engaging Your Employees had an average of a 13% increase in their Direct Report Employee Engagement Index score. • Managers who did not complete the Engaging Your Employees program had an average of a 6% increase in their Direct Report Employee Engagement Index score. 2016 Sarah Matney Renee DeKemper Company Name: Ingersoll Rand Program Name: The Ingersoll Rand Leader: Engaging Your Employees Program Director: Renee DeKemper Address: 800 Beaty Street, Building C, Davidson, NC 28036 Visit: http://company.ingersollrand.com/ #AWorldInspired LEAD2016 32


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