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Temporary workers are no longer confined to low-level ad-ministrative functions. Highly skilled workers, both technical and managerial, are now part of the contingent workforce. In particular, finance, marketing and sales, and information technology functions are experiencing increased employment opportunities due to outsourcing. Increasingly, talented people are being brought into organisa-tions on contract to complete specific projects. This provides management with greater flexibility to deploy resources, when and where required. Changing demands of customers and shareholders Customers worldwide are demanding and getting what they want, when they want it, at a price they deem acceptable. Creat-ing shareholder value is a key performance objective of boards, CEOs and all employees. Companies that are not up to the challenge are being eliminated quickly. As a business manager, do you know what your customers and/or shareholders need and want? How are you addressing these needs and wants? In considering these trends it is clear that the most prominent trend of all would have to be diversity. As the workforce becomes increasingly global, it will also become more diverse. Diversity involves managing different cultures, different age groups, mixed genders, managing full-time and temporary workers, and managing these differences to create the most posi-tive outcome for all. Today’s world demands an understanding of how to use diversity to create competitive advantage. To capitalise on diversity in your business, have you considered such things as? • Do you know the secondary skills and experience of your workforce? You may be sitting on a gold mine. Perhaps members of your staff speak another language or have had experience in another industry that can help you work better with clients, suppliers or distributors. • Have you conducted a skills audit of the talent in your or-ganisation? Finding out the qualifications, experience and skills of your people will help you to maximise the value employees can contribute. This exploration of global trends is by no means a finite summary. It is intended to highlight the most prominent trends, of which we as business leaders and managers need to be aware. The trends have changed the world of work, and we need to consider the impact on our employees and our businesses in order to succeed and capitalise on the opportunities and build sustainable organisations. The impact of all these changes can result in such emotions as anxiety, confusion, anger and fear. If not managed in the work place, the organisation is likely to experience significant costs, such as increased turnover and replacement costs, loss of produc-tivity, reduced credibility of management and lowered morale. In Conclusion Organisations have a role to play in helping employees under-stand these changes and develop a mindset that enables them to remain flexible, adaptable and responsive to market needs. They need to support individuals by providing tools, learning opportunities, information and feedback to the employee. The new flatter organisational structures have meant the minimisation of the traditional hierarchy. Employees are ex-pected to be more self-reliant and also answerable to, customer and shareholder demands. Success used to be measured by the number of steps you made up the corporate ladder, whereas today success is measured by the alignment of individual values, goals and competencies to those of the organisation. An individual’s competencies must match the business needs. As global competition and change increase rapidly, we must develop strategies in our businesses and for our employees that look to the future and anticipate change. If we don’t do this, the outcome is clear, simple and inevitable - our organisations will not be around to compete in the future! LE Challenges Of Globalisation Prof Sattar Bawany is the CEO & C-Suite Master Executive Coach of Centre for Executive Education (CEE Global). CEE offers human capital management solutions for addressing challenges posed by a multigenerational workforce including talent management and executive development programs (executive coaching and leadership development) that help leaders develop the skills and knowledge to embrace change and catalyse success in today’s VUCA world. Visit www.cee-global.com Email sattar.bawany@cee-global.com Would like to Comment? Please Click Here. Leadership Excellence Essentials presented by HR.com | 01.2016 Submit your Articles 25


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