Fundamental Steps HR Managers Must Take To Improve Hiring
Set Intentions, Not Expectations
Businesses often hire out of desperation—they have
an open desk and jump on the first decent candidate
they see. We’re impatient and want to get back to
running the business. And once we adopt a growth
mindset, we expect good things to follow. But setting
expectations instead of intentions can set you up for
failure when it comes to hiring the right candidate.
●● Intentions are flexible.
●● Expectations are static.
●● Intentions can pivot off new information.
●● Expectations are win-lose scenarios.
●● Intentions create abundance and opportunity.
●● Expectations create very narrow pathways.
HR managers can set intentions through every
phase of the hiring process, from posting jobs
and pre-screening to interviews and offers of
employment. Once the negotiation process kicks in,
setting intentions instead of expectations can help
you come to a common ground, and also creates a
more human connection. Remember, new hires and
employees are your most valuable customers. Once
you’ve onboarded someone, treat them so well, they’ll
never want to leave. As I mentioned, intentions create
abundance and opportunity.
We often salute the flag of the past, with a “that’s
what we have always done things” fixed mindset. It’s
time to adapt to the new talent landscape. Progress
is going to happen when you are willing to let go of
“what was.” To become an employer of choice, flip
the script and engage in a growth mindset.
Todd Palmer is a highly sought-after speaker, executive coach and long-time CEO committed to
supporting entrepreneurs because he believes that an entrepreneur alone, is an entrepreneur at
risk. As the CEO/Entrepreneur of Diversified Industrial Staffing for over 25 years, Palmer knows
the struggles business leaders face in creating work/life integration. With the mindset shifts and
business techniques shared in his new book From Suck to Success: A Guide to Extraordinary Entrepreneurship,
he transformed this company into one of the fastest-growing companies in America,
landing it onto the INC 5000 list an impressive six times.
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