How to Build a
While remote work may have once felt like a
flash-in-the-pan fad, it’s now clear that this
new world of work is here to stay.
But with remote work comes some challenges
to the employee experience. Particularly, HR and
Ops professionals are now searching for ways
to successfully bring new hires into the fold—
The solution? A remote onboarding program.
An employee’s first day sets the standard for the
rest of their time at your company. Even though
you can’t greet your employees face-to-face on
day one, you still want to put your company’s best
foot forward and ensure your new hires have a
personalized experience that sets them up for a
successful career at your company.
And businesses now need to optimize their
existing onboarding programs for a digital (or
hybrid) audience. From welcoming new hires to
refining benefits enrollment, here’s everything you
need to keep in mind when building out your virtual
What is Virtual Onboarding?
Virtual onboarding is very similar to traditional
in-person onboarding. It gives your new employees
an overview of your company, mission, values,
business goals, etc.—the only difference is that
these sessions are held virtually.
Companies use video conferencing, webinars,
videos, text resources, and interactive exercises
that new hires can access via their desktop,
tablet, or mobile device and revisit them even after
onboarding has ended. Virtual onboarding allows
you to connect with and engage new employees
no matter where they are, letting you easily scale
your current onboarding process to keep up with
hiring rates and allowing you to find talent in new
How Does Virtual Onboarding Work?
There’s no one-size-fits-all approach when it comes
to employee onboarding—and virtual onboarding
is no different. You want to build a program that is
genuine to your company brand and culture, while
also delivering the knowledge and skills employees
need for a successful career at your company.
Virtual onboarding should be very similar to your
in-person onboarding. You should have sessions
that explain your company’s mission and core
values, as well as walk through your employee
handbook, internal policies, and benefits plans.
Show them how to set up their laptops, how
to download any programs and applications
they might need, as well as how to access their
paystubs. In their downtime, give employees a list
of online compliance or skills trainings they should
52 Article STATE OF THE INDUSTRY RESEARCH