More than half (57%) of HR professionals say that
their top leaders would give their organization’s HR
departments a score of 8 or higher on a 10-point
scale, and 58% give their own departments high
ratings. However, only 41% say employees would
rate HR as 8 or higher. This suggests that HR
views itself as better aligned with the needs of top
bosses than with the needs of the employees they
are tasked with supporting.
Further, only 14% strongly agree that their HR
function boosts employee performance.
Survey Question: To what degree do you agree with the
following statements?
0 10 20 30 40 50 60 70 80
Our HR function helps managers do their jobs better
Our HR function in highly productive
Our HR function is shaping the organization’s
workforce agenda
Our HR function boosts employee performance
54% 23%
51% 25%
47% 16%
46% 14%
77%
76%
63%
60%
Agree Strongly agree
More than three-quarters of respondents agree
or strongly agree that their HR function helps
managers do their jobs better
25 RESEARCH REPORT SUMMARY STATE OF THE INDUSTRY RESEARCH